Shipping Policy

Galaxy BioLabs

Last updated: January 25, 2026

1. Order Processing

All orders placed with Galaxy BioLabs are subject to manual review and approval prior to shipment.

Orders are typically processed within 1–3 business days after approval and payment confirmation. Processing times may vary depending on order volume, verification requirements, or regulatory considerations.

2. Shipping Destinations

Galaxy BioLabs ships to:

The United States
Select international destinations

International orders are subject to local laws, customs regulations, and import restrictions. It is the customer’s responsibility to ensure that ordered products comply with all applicable laws and regulations in their destination country.

3. Shipping Methods

Shipping methods and carriers are selected at our discretion to ensure secure and timely delivery. Available shipping options and estimated delivery times will be provided at checkout or communicated after order approval.

4. Shipping Costs

Shipping costs are calculated at checkout or communicated during the order approval process. Costs may vary based on destination, shipping method, and order size.

5. Delivery Timeframes

Estimated delivery times are provided as a guideline only and are not guaranteed. Galaxy BioLabs is not responsible for delays caused by:

Carrier delays
Customs inspections or holds
Weather conditions
Incorrect or incomplete shipping information

6. International Shipping & Customs

For international orders:

Customs duties, taxes, and fees are the responsibility of the customer
Galaxy BioLabs is not responsible for delays, seizures, or returns caused by customs authorities
No refunds will be issued for orders delayed or denied by customs

7. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate and complete shipping information. Galaxy BioLabs is not responsible for lost or delayed shipments resulting from incorrect addresses or failed delivery attempts.

8. Research Use Only Disclaimer

All products sold by Galaxy BioLabs are intended strictly for laboratory research use only and are not for human or animal consumption.

By placing an order, the customer acknowledges responsibility for compliance with all applicable laws and regulations.

9. Lost or Damaged Shipments

If an order is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and supporting documentation (such as photos). We will review the issue and determine an appropriate resolution at our discretion.

10. Contact Information

For shipping-related questions, please contact:

Galaxy BioLabs

📧 Email: galaxybiolabs@yahoo.com